Who is InfinityCTI?

InfinityCTI, Inc., is a California based Corporation located in San Diego. InfinityCTI was started in 1996 at the encouragement of Lucent Technologies, which is now Avaya. For over 12 years, InfinityCTI has worked closely with Avaya and its Partners to provide IVR, CTI, CMS, and PBX(CM) development support and solutions.

Our staff of telephony experts has over 25 years of combined application development experience with the Avaya IVR. We specialize in customizing telephony software solutions to meet our customer's needs. The bulk of our expertise is based in Avaya's Orchestration Designer development suite, Dialog Designer, IVR Designer, Script Builder, TAS, Oracle, Unix, LumenVox and Nuance Voice Recognition/Text-to-Speech, and Web integration.

InfinityCTI can build customized solutions from the ground up or modify existing solutions to improve your company's performance and profitability.

Customer Service

InfinityCTI believes in building lasting customer relationships, and will go the extra steps necessary to ensure customer satisfaction. We pride ourselves in our flexibility and do our best to consistently exceed our customer's expectations.